Contact us
Read by a person, and usually answered within one working day.
Send us a message
Or email us directly
hello@layerform.co.ukMonday to Friday, UK hours. We do not have a phone line — a written record of a technical conversation is more use to both of us.
What to include, depending on why you are writing
- About an existing order
- Include your order number — it looks like LF-2609-00427 and is at the top of your order page. Or just reply to any email we have sent you about it.
- You want us to design something
- Tell us what the part needs to do, roughly how big it is, and what it has to fit. We quote design time separately, before we start, so you know the cost up front.
- You are not sure PLA is right
- Say what the part is for and where it will live — hot car, outdoors, under load. We will tell you honestly whether PLA suits it, and point you elsewhere if it does not.
- Something has gone wrong
- Tell us what arrived and what you expected, with a photo if you can. We would rather fix it than argue about it.
Wondering whether we can print something at all? The acceptable use page lists what we decline, and the FAQ answers most of the rest.